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After many years of traveling the world I have had my fair share of sickness on the road, from food poisoning to broken bones, I have had it all. It can be worrying when you’re far from home and you start feeling below the weather because several things start to go through your head; am I going to be ok? Are the hospitals good here? How much will it cost me? Can I claim against the company or tour operator? I can tell you that on the whole my experiences have been positive. There is always a good hospital to treat you, the costs shouldn’t matter too much when it comes to your health and if you follow the correct process then you will get reimbursed by your insurance or win a claim against the tour company.

I’ve been getting a few emails recently about a few new regulations that have been put in place to regulate holiday sickness claims. In recent years there have been quite an increase of fraudulent claims meaning that the rules have tightened up, but that doesn’t mean genuine claims from people like you and me should be an issue. If you’ve got a genuine claim then do not worry because the new regulations weren’t brought into work against honest people like us!

According to, who are pros when it comes to advising on holiday claims, there are a few key things you should do if you fall ill whilst abroad:

– Make sure you let the holiday rep know about your illness

– Make sure that you have a written record (or email) of the complaint and get a copy of it too.

– Always seek treatment/advice from a doctor or hospitals. Make sure you get a copy of the medical records.

– Keep all and every receipt involved in the process. This can be anything from hospital fees, medication costs or taxi fares.

– Chat to other people on the holiday to see if they have also suffered from the same thing. If they have then make sure you get their names, addresses and emails.

The key point here is just to follow the procedures, I know it can sometimes be tricky to keep a track of things when you’re feeling sick, especially when overseas, but it can end up saving you a lot of money and hassle when it comes to claiming.

There are plenty of compensation packages out there and reimbursement that you will be entitled too. I have had to go through the process each time, whilst it doesn’t help when you’ve got food poisoning it certainly does help when you get your compensation cheque in the post. You shouldn’t have to pay for someone else being the reason you became sick on your holiday! Holidays are there to help us relax, destress and forget about any issues we may have – whilst they usually go like this, make sure you’re in the know when it comes to claiming for sickness on your holiday.


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